Returns

Online Returns

***CHRISTMAS 2020 POLICY***

Online returns will be accepted up to the 15th Jan 2021 for exchange or refund, items must be unworn and in their original packaging. Please include invoice with returns.

If you are not completely satisfied with your purchase, you can return it within 14 days of receipt of the goods, in its original condition and packaging (eg box). The box including any labels should not be defaced or damaged in anyway. We will refund the product price but unfortunately we are unable to refund any postage costs incurred returning the product. Returns can also be taken back to our store by contacting us on 028 2564 0848. Please take proof of purchase with you when returning items. Please ensure your name and addresses are clearly visible on the return form.

If you require an exchange please give us full details of your requirements.

We recommend that you obtain proof of delivery for your return as we are not liable for goods lost in transit.
Please be advised that due to the nature of the highly beaded decoration/ sequins / jewels of some products, some small beads and trims will become loose during normal wear and tear and are not a manufacturing fault.
Please note unless the description states otherwise our shoes are not waterproof

The Address in which to return any unwanted goods:

Customer Services
Fred Funk
74 Ballymoney St
Ballymena
BT43 6AN

Instore Returns

***CHRISTMAS 2020 POLICY***

In-store purchases can be returned up to the 15th Jan 2021 for exchange or credit note only.  items must be in their original packaging, unworn and accompanied with a valid receipt.

If you are not completely satisfied with your purchase in the Fred Funk store, you can return it within 14 days of purchase in its original condition (unworn) and packaging for an exchange or credit note only. The box including any labels should not be defaced or damaged in anyway. All goods must be accompanied with proof of purchase (either receipts or a bank statement). There is no return on sale items.